SHIPPING POLICY
Thank you for shopping with us!
At Nera Shop, we strive to provide you with the best online shopping experience. Below is our shipping policy detailing how we handle your orders.
Shipping Areas
We currently deliver to all districts within Yerevan. If you have any questions about specific locations, please contact our customer service team.
Processing Time
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Orders are processed within 24 hours.
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You will receive a confirmation email once your order has been processed and shipped.
Shipping Method
We may be shipping:
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Standard Delivery: with Nera shipping service (normally large pieces or items which requires installation)
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Express Delivery: through an external shipping aggregator
Shipping Costs
Shipping on orders over AMD 50,000 is free. For all other orders the costs for shipping will be AMD 3000 (in Yerevan)
Order Tracking
Once your order has shipped, you will be able to track you order either via aggregator or Nera customer service agent.
Damaged or Incorrect Items
In the unlikely event that you receive a damaged or incorrect item, please contact our customer service team within [2] days of delivery. We will work quickly to resolve the issue.
Contact Us
If you have any questions about our shipping policy, please feel free to reach out:
Tel: +37499116699
0064 Yerevan, Armenia
26 Rubiniants, Almast Business Center
Monday-Friday 10:00 - 19:00 AMT
Thank you for choosing Nera Shop!